CWT enhances Analytics with AI integration

CWT has partnered with ThoughtSpot to enhance its reporting
and analytics capabilities through the use of AI.

The integration will make it easier for users of the TMC’s
Analytics solution to search, visualise and analyse travel data and make
insightful travel decisions, according to CWT.

New functionality allows users to make requests and queries
in natural language and receive insights in “near real-time” from booking data,
as well as the ability to create bespoke ‘Liveboards’ that provide summaries of
notable changes such as a drop in online adoption rates.

“Integrating these enhanced AI capabilities into our
Analytics reporting solution revolutionises how our customers interact with
their travel data,” said Erica Antony, CWT’s chief product officer. 

“By enabling natural language queries, we simplify the
process of uncovering critical insights, allowing businesses to make informed
decisions swiftly and confidently.”

Earlier this year CWT announced the use of AI to
improve its virtual assistant.