Video interview: Bala Chandran, Lumo

Flight disruption management technology Lumo emerged as the judges’ top
choice at the Business Travel Show Europe’s Innovation Faceoff in London in June.

Lumo impressed the judging panel for having “hit our hearts with
machine-learning and predictive analytics, and we loved how your brought
that to reality,” Microsoft travel technology manager Steve Clagg, part
of the panel of judges, said of Lumo.
Beyond that, the judges said the scope of capabilities Lumo has built
using those analytics made it a standout in the competition.

“A
lot of companies, they go for gold in a single pointed solution,” Clagg
said. “You took this capability and looked at all these different places
and touchpoints in the ecosystem, from the traveller experience to
supplier empowerment to TMC [enablement] to corporate program
optimisation, and you found ways to empower all of them.”

Find out more in this four-minute video interview with Lumo co-founder and CEO, Bala Chandran.